FAQ

Creating an account with Agavai16 is not mandatory. You can browse and purchase products as a guest without creating an account. However, creating an account offers benefits such as faster checkout, order tracking, and access to order history.

If you need assistance, you can contact Agavai16 through the following channels:

• Email: You can email your queries or concerns to Agavai16 at support@agavai16.com.

• WhatsApp: You can also reach out to Agavai16 via WhatsApp at +917603859161 (WhatsApp only)

Feel free to contact through either of these channels, and our support team will be happy to assist you with any questions or issues you may have.

To track your order, you can usually use the tracking number provided in the shipping confirmation email or message. If you don't have the tracking number, you can contact Agavai16's customer support team for assistance.

If you encounter any issues or need further assistance, please don't hesitate to reach out to our customer support team for help.

You can confirm that your order has been confirmed by checking your email for an order confirmation message from Agavai16. Additionally, you can log in to your Agavai16 account and check the order status in the "My Orders" section.

Once an order is placed, it cannot be altered. If you wish to make changes, you'll need to cancel the existing order and then place a new one. Please note that once orders have been dispatched, they cannot be canceled as the courier logistics are beyond our control. However, you can contact our customer support team to inquire about any possible options available for your specific order. We will do our best to accommodate your request if possible.

To cancel your order, please contact our customer support team as soon as possible and provide them with your order details. They will assist you in canceling the order if it has not already been processed or dispatched. Once an order is dispatched, it cannot be cancelled under any circumstances.

Yes, Agavai16 operates solely online. At present, we do not have any physical outlets anywhere in India or abroad.

Please refer to our "Orders & Shipping Policy" page.

Please refer to our "Cancellation & Refunds Policy" page.

When you engage with us, you can expect a seamless and enjoyable experience tailored to your needs. Our top priority is customer satisfaction, and we strive to provide:

1. High-Quality Products: We offer premium organic beauty products crafted with care from natural ingredients, ensuring effectiveness and safety.

2. Responsive Customer Service: Our dedicated support team is available to address any queries or concerns promptly via email and WhatsApp.

3. User-Friendly Website: Our website is designed for ease of navigation, allowing you to browse products, make purchases, and access helpful information effortlessly.

4. Transparent Policies: We maintain clear and transparent policies regarding shipping, returns, and privacy, ensuring a hassle-free shopping experience.

5. Personalized Assistance: We are committed to understanding your needs and providing personalized recommendations and solutions to enhance your experience.

Overall, you can expect exceptional service, quality products, and a commitment to your satisfaction when you choose to engage with us.